Privacy Policy

Welcome to KB Japan Trading. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

• Full Name
• Email Address
• Phone Number / WhatsApp Number
• Country and Shipping Destination
• Vehicle Inquiry Details
• Browser and Device Information
• Website Usage and Analytics Data

2. How We Use Your Information

• Respond to vehicle inquiries and quotation requests
• Process export and shipping arrangements
• Provide customer support
• Improve website functionality and user experience
• Send important updates or promotional information
• Comply with customs and legal obligations

3. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and support marketing activities. Users may disable cookies through their browser settings.

4. Sharing of Information

We do not sell or rent your personal information. Information may only be shared with logistics companies, shipping partners, payment providers, customs authorities, or technical service providers where necessary.

5. Data Security

We implement reasonable technical and organisational security measures to protect your data from unauthorised access, misuse, disclosure, loss, or alteration. However, no online system can be guaranteed as 100% secure.

6. International Data Transfers

As an international vehicle export business, your information may be processed or transferred across multiple countries for shipping, logistics, and customer support purposes.

7. Third-Party Services

Our website may include links or integrations with third-party services such as:

• WhatsApp
• Payment Gateways
• Shipping Companies
• Google Maps
• Analytics Providers
• Social Media Platforms

8. Your Rights

Depending on your location, you may have the right to request access, correction, or deletion of your personal information. You may also object to certain processing activities.

9. Data Retention

We retain personal information only as long as necessary for business operations, customer support, legal compliance, and dispute resolution.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Information